Last updated: May 5, 2026
Terms of service
Plain English: by using Callforma you agree to these terms. We provide a service that captures phone calls and turns them into structured records you receive by email. You're responsible for what you say on calls and how you use the records.
The service
Callforma gives you a phone number and an AI reporting assistant that captures the details of jobs, visits, sessions, or other repeated structured-data tasks. Calls are answered by an AI agent - not a human - and a structured record of the call is emailed to addresses you specify.
Your account
You sign in with your email via a one-time link (no passwords). Keep that email account secure - anyone with access to it can sign in to Callforma. We may suspend accounts that abuse the service (spam, illegal use, attacks on our systems).
What you put in is yours
You own everything you say on calls and everything in the captured records. We don't claim rights to your data. We process it only to provide the service.
What you can't do
- Use the service for illegal purposes, including recording calls in ways that break local consent laws.
- Capture calls from people who haven't been told the line is recorded by AI (we provide an opening disclosure on every call to handle this for you).
- Use the service to harass, defraud, or impersonate.
- Reverse-engineer, scrape, or attempt to extract data outside the documented interfaces.
AI disclosure
The agent on the line is an AI, not a human. We make this clear in the agent's opening message on every inbound call. If you forward calls from your customers to our line, you're responsible for ensuring those customers consent to AI handling - the opening disclosure helps but doesn't replace your consent obligations under local law.
Pricing and billing
Pricing is shown on our pricing page (when available) and at signup. We may change pricing with at least 30 days' notice to existing accounts. You can cancel at any time; cancellations take effect at the end of the current billing period.
Reliability
We aim for high availability but make no uptime guarantees in this version. The service depends on third-party infrastructure providers, and their occasional outages affect us. We're not liable for missed calls or delayed reports caused by upstream provider issues.
Liability
To the extent permitted by law, our total liability to you is capped at what you've paid us in the past 12 months. We provide the service "as is" without warranties of fitness for a particular purpose. The structured records produced by AI may contain errors - review them before relying on them for billing, compliance, or legal records.
Termination
You can delete your account at any time by emailing us. We can suspend or terminate your account if you violate these terms or use the service in a way that puts our infrastructure at risk.
Changes
We may update these terms occasionally. Material changes are emailed to account holders before they take effect.
Contact
Questions about these terms: [email protected].