Last updated: May 5, 2026
Privacy
Short version: we collect what we need to run the service. We don't sell your data and we don't share it with advertisers. A small set of vetted infrastructure providers help us deliver calls and email - they handle data only to provide the service, never for their own marketing.
What we collect
- Account info - your email, the trade you're in, the description of what you want to capture.
- Phone number - the mobile number you save so calls to our line route to your account.
- Call audio and transcripts - every call to the service is recorded and transcribed so we can fill the form and email you the report.
- Captured form data - customer names, addresses, work descriptions, and other fields the agent extracts. This is the structured record you receive.
- Recipients - the email addresses you tell us to send reports to.
- Standard server logs - IP, browser type, timestamps. Used for debugging and abuse prevention, not analytics profiling.
Who we share it with
To deliver the service, we rely on a short list of vetted infrastructure providers. Each one only sees the slice of data they need to do their job:
- Voice and language infrastructure - the live phone call, transcription, voice synthesis, and the structured output the agent produces.
- Email delivery - sends sign-in links and report emails.
- Address lookup - standardizes addresses you mention on calls.
- Payments (when billing is enabled) - processes payment information. We never see your full card number.
We don't sell your data and we don't share it with anyone outside the providers above. Business customers can request the named subprocessor list and our DPA by emailing [email protected].
How long we keep it
- Account info and recipients - for as long as your account exists.
- Call audio - up to 90 days, retained by our voice provider.
- Transcripts and captured form data - as long as your account exists, so you can look back at past records.
- Server logs - typically 30 days.
If you delete your account, we delete the above within 30 days, except where we're legally required to retain something longer.
Your rights
You can request a copy of your data, ask us to correct it, or ask us to delete your account at any time. Email [email protected] with the request. We respond within 7 business days.
AI disclosure
Calls to the service are answered by an AI agent, not a human. Audio is processed in real time so the agent can fill the form. We make this clear in the call's opening message.
Changes to this policy
If we materially change how we collect or share data, we'll email account holders before the change takes effect. Minor wording updates are reflected in the "last updated" date at the top.
Contact
Privacy questions: [email protected].